Privacy policy

The company TicketWave s.r.o. (“we”, “us”, or “our”) pays special attention to the protection of your personal data. This Privacy Policy explains how we collect, use and protect your personal data in connection with the operation of our website [www.ticketwave.sk] (the “Site”).

  • Collection of Personal Information:
    When you interact with the Site or use our services, we may collect personal information that you provide to us, such as your name, email address, shipping address, and telephone number. In addition, we may automatically collect technical information about your device, such as IP address, browser type, and operating system.
  • Purpose of data use: We may use personal data for the following purposes:
    • Providing and improving our services
    • Communicating with you and providing customer support
    • Sending important announcements and updates
    • Analyzing the use of the Site and improving the user experience
    • Compliance with legal obligations
  • Access to email addresses:
    Although we will never share your data with third parties, our app may require access to email addresses to access specific functionality. If this is the case, we will always ask you for such access in advance, providing you with the relevant details of how the information will be used.
  • Data Sharing:
    We do not share, sell, or rent your personal information to third parties, except to trusted service providers who assist us in operating the Site and providing services. These providers are bound by confidentiality and may not use the data for other purposes.
  • Your rights:
    You have the right to access, update or delete your personal data. You can make these changes by contacting us at ticketwavegroup@gmail.com.
  • Security:
    We take measures to protect your personal data from unauthorized access. Nevertheless, the complete security of data transmitted over the Internet cannot be guaranteed.

Contact: If you have questions or requests regarding privacy,
please contact us at ticketwavegroup@gmail.com.